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Welcome to Instacart's Trust Center portal. The commitment to data privacy and security is paramount to our business. Use this portal to learn about our security posture as well as request access to documentation.

Documents

Featured Documents

REPORTSSOC 2 Report
Trust Portal Updates

Instacart's Storefront Pro Subprocessor Update

SubprocessorsCopy link

As we continue to build and improve our platform, Storefront Pro will be leveraging GiveX as a Loyalty Program Provider to process data in service of the application. This serves as notification that GiveX will be added as a new Strorefront Pro subprocessor.

Published at N/A

Instacart's Annual Penetration Test

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The 2024 Instacart annual penetration test executive summary is available for download.

Published at N/A*

Instacart's Information Security Program Charter

ComplianceCopy link

The Instacart Information Security Program Charter has replaced the Instacart Information Security Meta Policy. Additionally a table of contents has been added for validation of the security policy set.

Published at N/A*

Vendor Third Party Terms

ComplianceCopy link

Instacart's Third Party Data Terms have been updated to remove an outdated term for "Exhibit A" and replaced with reference to "Addendum."

Published at N/A

Instacart's Response to the 2022 OpenSSL 3 Vulnerabilities

IncidentsCopy link

Instacart's response to OpenSSL can be viewed here by our Retailer Partners.

Published at N/A*
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