Trust Portal

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Welcome to Instacart's Trust Center portal. The commitment to data privacy and security is paramount to our business. Use this portal to learn about our security posture as well as request access to documentation.

Documents

Featured Documents

REPORTSSOC 2 Report
Trust Portal Updates

Instacart's Storefront Pro Subprocessor Update

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Subprocessors
August 2, 2024

As we continue to build and improve our platform, Storefront Pro will be leveraging GiveX as a Loyalty Program Provider to process data in service of the application. This serves as notification that GiveX will be added as a new Strorefront Pro subprocessor.

Instacart's Annual Penetration Test

General
March 1, 2024

The 2024 Instacart annual penetration test executive summary is available for download.

Instacart's Information Security Program Charter

Compliance
February 21, 2024

The Instacart Information Security Program Charter has replaced the Instacart Information Security Meta Policy. Additionally a table of contents has been added for validation of the security policy set.

Vendor Third Party Terms

Compliance
January 25, 2024

Instacart's Third Party Data Terms have been updated to remove an outdated term for "Exhibit A" and replaced with reference to "Addendum."

Instacart's Response to the 2022 OpenSSL 3 Vulnerabilities

Incidents
November 3, 2022

Instacart's response to OpenSSL can be viewed here by our Retailer Partners.